Managed IT Services

Delivering a unified security posture, combining Kapu Solutions’ expert oversight with advanced tools and the full suite of Standard services to protect your environment

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Focused on What You Need

Our services are built on the foundation of the globally recognized best practices. While you don’t need to know the specific frameworks we use, it’s helpful to understand what they do for you.

Protect Your Data

We use standards from the National Institute of Standards and Technology (NISTSP 800-53) to build a strong security foundation, protecting your information from threats. Think of it as a comprehensive security blueprint that covers everything from access controls to incident response.

Ensure Quality and Reliability

By following the International Organization for Standardization (ISO 270001), we maintain a consistent and reliable process for managing your information security. This means we have a certified, systematic approach to handling risks and keeping your data safe.

Stay Ahead of Threats

We keep a close eye on guidance from the Cybersecurity and Infrastructure Security Agency (CISA) to stay current with the latest cyber threats and vulnerabilities. This allows us to proactively defend your systems against new attacks.

Harden Your Systems

We apply the Center for Internet Security (CIS) benchmarks to configure your systems and networks for maximum security. This is like following a checklist of essential security settings to make your technology as difficult to compromise as possible.

Keep Things Running Smoothly

Using the Information Technology Infrastructure Library (ITIL), we manage all our services with a focus on efficiency and continuous improvement. This ensures that every IT request, problem, or change is handled in a structured way that minimizes disruption to your business.

MSP Packages

Standard

$199.99 for a one-year subscription

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Effortless Account Management

  • Adding or removing employees
  • Assigning software licenses
  • Adjusting account settings

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Built-in Cybersecurity

  • Multi-Factor Authentication (MFA): An extra layer of security to keep your accounts safe
  • Antivirus software: To guard your computers against harmful programs

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Smooth Operations & Maintenance

  • Patch Management: Ensuring your software is always up-to-date with the latest security fixes
  • Workstation Tune-ups: Regular checks to keep your computers running fast
  • Monthly Health Checks: Proactive reviews to spot and fix issues before they become problems

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Proactive Monitoring & Quick Support

  • Continuous Monitoring: We use special tools to monitor your computers for any potential problems
  • Remote Access: Our team can securely connect to your computers to quickly troubleshoot and fix issues

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Reliable Support When You Need It

  • Availability: Monday through Friday, 9 AM–5 PM HST
  • How to Reach Us: Email and Phone support
  • What We Can Help With:
    • Microsoft 365 questions
    • Security concerns
    • Basic computer issues like slow performance, login problems, display errors, update failures, or file access troubles
Subscribe

Security

$199.99 for a one-year subscription

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Advanced Endpoint Protection

  • Next-Generation Antivirus: Stay ahead of viruses and malware with the latest technology
  • Real-time Threat Detection: We actively monitor your computers for suspicious activity around the clock
  • Rapid Incident Response (EDR): When a threat is found, we quickly contain and resolve it

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Microsoft 365 Cloud Security

  • Email & Collaboration Tools: Protecting platforms like Exchange Online, OneDrive, and Teams from threats
  • Cloud-based Threat Monitoring: Keeping an eye on your cloud environment for any signs of an attack

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24/7 Threat Monitoring & Response

  • Active Oversight: Our experts continuously monitor your environment through the Microsoft 365 Defender portal
  • Threat Analysis: We investigate alerts and suspicious activity to determine if it’s a real threat
  • Rapid Incident Response: If a threat is confirmed (like phishing or unauthorized access), we’ll respond immediately to contain and remediate the issue, including a full root cause analysis

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Ongoing Security Management & Insights

  • Security Management: We’ll enforce and optimize security policies to fit your business needs
  • Protection Insights: You’ll receive regular updates, recommendations, and vulnerability assessments to keep your security at its best
Subscribe

Advanced

$349.99 for a one-year subscription

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All Standard MSP Services Included

  • Effortless Account Management: We’ll handle your Microsoft 365 accounts, including user management, license assignments, and settings
  • Essential Cybersecurity: Implementation of standard security settings like MFA and antivirus to protect your workstations
  • Smooth Operations & Maintenance: Routine patch management, workstation tune-ups, and monthly health checks to ensure top performance
  • Proactive Monitoring & Remote Access: Continuous monitoring of your workstations and secure remote access for fast troubleshooting
  • Reliable Support: Phone and email support available 9 AM–5 PM HST, Monday through Friday, for all your basic IT needs and questions

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All Advanced Security Services Included

  • Advanced Endpoint Protection: We go beyond basic antivirus with Microsoft Defender for Endpoint. This includes real-time threat detection and powerful endpoint detection and response (EDR) to stop attacks in their tracks
  • Microsoft 365 Cloud Security: Comprehensive protection for your entire Microsoft 365 environment, safeguarding your email, files, and collaboration tools from cloud-based threats
  • 24/7 Threat Monitoring: Our team actively monitors your environment around the clock, analyzing alerts and investigating any suspicious activity across your cloud and workstations
  • Rapid Incident Response: In the event of a threat, we provide a quick and expert response, including containment, remediation, and a full analysis of the incident
  • Ongoing Security Management & Insights: We continuously optimize your security settings and provide regular updates and recommendations based on the latest threat intelligence to keep your defenses strong
Subscribe

Managed Network Services

Premium Hardware, Zero Upfront Cost:
We provide leased, top-tier routers, switches, and access points specifically chosen for your business size. That means fast, dependable Wi-Fi and connectivity without a big initial investment.
Expert Setup & Configuration:
Our team will expertly set up your entire network, including secure Wi-Fi, Guest Wi-Fi, VLANs (Virtual Local Area Networks), VPN access, and all essential security settings, custom-optimized for your operations.
Proactive Monitoring & Maintenance:
We don’t wait for problems to happen. We actively monitor your network’s performance, apply necessary firmware updates, and perform routine maintenance to keep everything running smoothly and prevent issues.
Responsive Support:
Our dedicated 8×5 (standard business hours) support team is just an email or phone call away to quickly resolve any connectivity issues or answer your network questions.

Tier (Connected Devices)

1–10

11–25

26–50

51–100

101+

Contract Length

3-Year
2-Year
1-Year

3-Year
2-Year
1-Year

3-Year
2-Year
1-Year

3-Year
2-Year
1-Year

Any

Monthly Fee

$50
$60
$70

$100
$120
$140

$200
$240
$280

$400
$480
$560

Tailored Pricing Upon Request

Yearly Fee

$600
$720
$840

$1200
$1440
$1680

$2400
$2880
$3360

$4800
$5760
$6720

TBD