Managed IT Services
Delivering a unified security posture, combining Kapu Solutions’ expert oversight with advanced tools and the full suite of Standard services to protect your environment
Focused on What You Need
Our services are built on the foundation of the globally recognized best practices. While you don’t need to know the specific frameworks we use, it’s helpful to understand what they do for you.
Focused on delivering basic security, operational efficiency, and reliable workstation management. We provide expert administration of your core IT accounts and continuous monitoring of your workstations for proactive issue resolution. Our service ensures smooth daily operations through routine maintenance, essential security implementation (like MFA and antivirus), and dedicated remote support during business hours.
We deliver proactive, 24/7 threat monitoring, detection, and rapid incident response across your devices and cloud environment. Our service focuses on continuous defense using advanced tools, ensuring ongoing security management and providing actionable insights to safeguard your critical data and systems from evolving cyber threats.
A hassle-free, high-performance network solution with no upfront hardware costs. We provide, configure, and maintain all necessary network equipment (routers, switches, access points) for a flat, predictable monthly fee based on your device count. This service includes expert setup, proactive monitoring, routine maintenance, and responsive support to ensure your business has a reliable, secure, and optimized network at a budget-friendly price.
Robust Security and Compliance: We establish a strong security foundation by applying Center for Internet Security (CIS) benchmarks and following National Institute of Standards and Technology (NIST SP 800-53) guidelines. This comprehensive approach, which is certified by International Organization for Standardization (ISO 27001) standards, hardens your systems, protects your data, and ensures a consistent, reliable process for managing information security.
Operational Excellence and Proactive Threat Management: We ensure business continuity and efficiency by using the Information Technology Infrastructure Library (ITIL) framework to manage all IT services, minimizing disruption through structured handling of requests, problems, and changes. Simultaneously, we stay current with the latest threats and vulnerabilities by following guidance from the Cybersecurity and Infrastructure Security Agency (CISA), allowing us to proactively defend your systems and stay ahead of attacks.
MSP Packages
Standard
$199.99 for a one-year subscription
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Effortless Account Management
- Adding or removing employees
- Assigning software licenses
- Adjusting account settings
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Built-in Cybersecurity
- Multi-Factor Authentication (MFA): An extra layer of security to keep your accounts safe
- Antivirus software: To guard your computers against harmful programs
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Smooth Operations & Maintenance
- Patch Management: Ensuring your software is always up-to-date with the latest security fixes
- Workstation Tune-ups: Regular checks to keep your computers running fast
- Monthly Health Checks: Proactive reviews to spot and fix issues before they become problems
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Proactive Monitoring & Quick Support
- Continuous Monitoring: We use special tools to monitor your computers for any potential problems
- Remote Access: Our team can securely connect to your computers to quickly troubleshoot and fix issues
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Reliable Support When You Need It
- Availability: Monday through Friday, 9 AM–5 PM HST
- How to Reach Us: Email and Phone support
- What We Can Help With:
- Microsoft 365 questions
- Security concerns
- Basic computer issues like slow performance, login problems, display errors, update failures, or file access troubles
Pricing is structured per device
Security
$199.99 for a one-year subscription
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Advanced Endpoint Protection
- Next-Generation Antivirus: Stay ahead of viruses and malware with the latest technology
- Real-time Threat Detection: We actively monitor your computers for suspicious activity around the clock
- Rapid Incident Response (EDR): When a threat is found, we quickly contain and resolve it
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Microsoft 365 Cloud Security
- Email & Collaboration Tools: Protecting platforms like Exchange Online, OneDrive, and Teams from threats
- Cloud-based Threat Monitoring: Keeping an eye on your cloud environment for any signs of an attack
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24/7 Threat Monitoring & Response
- Active Oversight: Our experts continuously monitor your environment through the Microsoft 365 Defender portal
- Threat Analysis: We investigate alerts and suspicious activity to determine if it’s a real threat
- Rapid Incident Response: If a threat is confirmed (like phishing or unauthorized access), we’ll respond immediately to contain and remediate the issue, including a full root cause analysis
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Ongoing Security Management & Insights
- Security Management: We’ll enforce and optimize security policies to fit your business needs
- Protection Insights: You’ll receive regular updates, recommendations, and vulnerability assessments to keep your security at its best
Pricing is structured per device
Advanced
$349.99 for a one-year subscription
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All Standard MSP Services Included
- Effortless Account Management: We’ll handle your Microsoft 365 accounts, including user management, license assignments, and settings
- Essential Cybersecurity: Implementation of standard security settings like MFA and antivirus to protect your workstations
- Smooth Operations & Maintenance: Routine patch management, workstation tune-ups, and monthly health checks to ensure top performance
- Proactive Monitoring & Remote Access: Continuous monitoring of your workstations and secure remote access for fast troubleshooting
- Reliable Support: Phone and email support available 9 AM–5 PM HST, Monday through Friday, for all your basic IT needs and questions
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All Advanced Security Services Included
- Advanced Endpoint Protection: We go beyond basic antivirus with Microsoft Defender for Endpoint. This includes real-time threat detection and powerful endpoint detection and response (EDR) to stop attacks in their tracks
- Microsoft 365 Cloud Security: Comprehensive protection for your entire Microsoft 365 environment, safeguarding your email, files, and collaboration tools from cloud-based threats
- 24/7 Threat Monitoring: Our team actively monitors your environment around the clock, analyzing alerts and investigating any suspicious activity across your cloud and workstations
- Rapid Incident Response: In the event of a threat, we provide a quick and expert response, including containment, remediation, and a full analysis of the incident
- Ongoing Security Management & Insights: We continuously optimize your security settings and provide regular updates and recommendations based on the latest threat intelligence to keep your defenses strong
Pricing is structured per device
Managed Network Services